Privacy Policy
Effective Date: 10/11/2025
WildBody ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit or make a purchase from our website www.wildbody.com.au (the "Site").
1. What Information We Collect
- Name
- Email address
- Mailing and billing address
- Phone number
- Payment details (via third-party payment providers)
- Order history
- IP address, browser/device information
- Usage data (e.g., how you interact with the Site)
2. How We Collect Information
- Place an order
- Subscribe to our newsletter
- Contact us
- Browse the website (via cookies and analytics tools)
3. Why We Collect Your Information
- Fulfil and deliver your orders
- Communicate with you (e.g., order updates, marketing)
- Improve and optimise our website
- Comply with legal obligations
4. Sharing Your Information
- Service providers (e.g., payment processors, shipping partners)
- IT and analytics providers (e.g., Google Analytics, email marketing tools)
- Legal authorities, if required
We do not sell or rent your personal information.
5. Cookies
- Recognise your browser
- Track website usage
- Improve user experience
You can disable cookies in your browser settings, though some features may not work properly.
6. Third-Party Services
Our site may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
7. Security
We take reasonable steps to protect your personal information, including SSL encryption and secure third-party payment gateways.
8. Your Rights (Australia)
- Access your personal information
- Request corrections
- Lodge a complaint if you believe your data is mishandled
Contact us at hello@wildbody.com.au for any such requests.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
WildBody
Email: hello@wildbody.com.au
Terms & Conditions
1. General Information
This Site is operated by WildBody. Throughout the site, the terms "we", "us" and "our" refer to WildBody.
2. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
3. Products and Services
All products are subject to availability. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
4. Pricing and Payments
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue products. Payments are processed securely via third-party gateways.
5. Shipping and Delivery
We deliver Australia-wide. Shipping times and costs are outlined at checkout. While we aim to meet delivery timeframes, delays may occur.
6. Returns and Refunds
We accept returns for change of mind within 14 days of purchase, provided items are unworn and in original condition. Refunds will be processed to the original method of payment.
7. Accuracy of Information
We do our best to ensure all information on our site is accurate; however, we do not warrant that product descriptions or other content are error-free.
8. Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose, to violate any laws, or to infringe upon our intellectual property rights.
9. Limitation of Liability
To the maximum extent permitted by law, WildBody shall not be liable for any indirect, incidental, or consequential damages.
10. Changes to Terms
We reserve the right to update or change these Terms at any time without notice. Your continued use of the site following changes indicates your acceptance.
